Case Studies

As a large organization serving corporations, nonprofits and government clients, Prime Data spent several years looking for the right file transfer software solution to meet its unique needs. The company’s Business Solutions Analyst, Allison, approached Racad Tech in hopes of finally finding a flexible, secure, and user-friendly file transfer alternative that could handle the level of work coming through its system.

Where Telus, Rogers, Helpsystems, and other software providers fell short, the Go Send Express (GoSendEx) software not only delivered what Allison was looking for, it exceeded all her expectations!

Having shopped around for a new website for his online print shop (printshop.ca) since 2014, owner Avedis, was becoming disenchanted with the entire process. After years of dealing with companies that over-promised and under-delivered, he decided to give Racad Tech a chance at getting the job done right. Three weeks later, the shop was up, running, and exactly what Avedis wanted!

In 2013 St. Joseph Communications and its mobile cloud printing solution called ePRINTit were in search of a File-To-Print system that could complement our current mobile and email cloud based print services offered to the higher education school market. We needed a system that would combine with our offerings seamlessly, quickly (had to be up and running in 30-days) and could allow for confidential account control at public use printers in Labs and Libraries.

RACAD Tech not only provided us with the complete File-to-Print solution, but they programmed many customized aspects that the students love. We now can offer simple drag and drop printing from a file to the new system, send several files a once, select pages or selected objects, print web pages and almost any application file and the student can be anywhere using any computer device loaded with the driver (Mac and PC). The service has worked flawlessly and has supported our needs for over 2-million page downloads so far in its first year without a single issue.

Students can now print from any device, from anywhere and send their files into the ePrintit system and pull print them to any on campus ePRINTit system. I would not hesitate to recommend the service and capabilities of Racad Tech.

Kwik Kopy Canada has over 70 locations across Canada, offering everything from one-off copies for walk-in customers to full-color offset printing. Traditionally, Kwik Kopy used an FTP site to accept customer files. Customers that wished to use the FTP site would contact a Kwik Kopy location and request a username and password. Additionally, accessing the FTP site was not intuitive and users were required to access the site differently depending on their operating system.

Law wanted to find a new solution that was more accessible, easier to administer, and worked for Mac and PC users. Ultimately, he wanted a very straightforward, easy-to-use solution for non-tech-savvy customers.

Initially, he tested Web to Print Shop across 15 Kwik Kopy locations. After achieving success with the initial installation, Law rolled W2P Shop out to all 70 locations across Canada. Today, W2P Shop’s products are integrated into the Kwik Kopy website and has replaced the FTP site altogether. Throughout the first seven weeks, Kwik Kopy accepted more than 3,000 jobs from more than 500 customers on their GoPrint2 solution.

Think Print is a large Florida trade printer that required to dramatic improvement of their online presence. They wanted to remove the complexities in their current site and create a user-friendly experience. To do so, they required a company that could reverse engineer their account templates, storefronts, as well as their current user files. With nearly 100 companies, 250 users, and 500 cost centres, W2P Shop had the daunting task of transforming their current system in two short months.

The project was a success. With the new user-friendly interface, they were able to convert users without having to train them on the new system. Users can easily request quotes, create custom designs, and order online. Through Web to Print Shop’s innovation and expertise, they were able to provide a smooth transition that accommodated each and every one of their needs.